This week we report from the Hospitality, Travel and Leisure Business Directory as we highlight IT and innovation challenges in hospitality. 2021 is the year that the hospitality sector has already witnessed considerable IT and technological issues. The quick uptake of contactless technology, such as smartphone check-ins, digital room keys, and touchless payment methods, has posed one of the main difficulties for hotels that had to ensure these technologies were integrated seamlessly while upholding guest privacy and data security. In order to gather information and provide customized services, modern customer relationship management (CRM) systems and data analytics had to be put in place to stimulate personalized guest experiences. Another difficulty was the requirement for strong cybersecurity measures deployed to safeguard visitor data and eradicate data…
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Latest Sale is an award winning, multilingual knowledge based sales platform for Fine Art Jewellery and businesses within luxury creative services and hospitality industries. These Luxury creative services companies including technology creators, architects, interior designer, fashion brands, photographers, hospitality, travel and leisure brands and cultural institutions form part of Latest Sale Business Directory.
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Social Media and Hospitality Reputation Latest Sale Week 31052021
As part of the Business Directory, Latest Sale reports on the Hospitality, Travel and Leisure sector and highlights social media and hospitality reputation management. Social media has become extremely important for managing high-end hotels’ reputations in the luxury hospitality sector during the first quarters of 2021. Leading luxury hotel brands including Ritz-Carlton, the Four Seasons, and Aman Resorts made substantial use of social media to interact with prospects, uncovering unique experiences, whilst at the same time preserving their illustrious reputations. To improve their online image and entice discerning travellers, these brands have always deployed professionally shot and engaging photography, visually appealing content, and insightful influencer collaborations. These luxury hotels have established their as top-tier locations by carefully maintaining their reputation on social media sites including…
Hospitality Is Changing due to COVID, Latest Sale Week 05042021
This week Latest Sale reports on how the hospitality is changing due to COVID. The hospitality, travel, and leisure Business Directory shows how the hospitality industry has been one of the hardest hit by the COVID-19 pandemic. The sudden closure of hotels, restaurants, bars and other public locations that offer accommodation and food services has had a devastating impact on many businesses within a short timeframe. Social distancing protocols are making it difficult for customers to patronize these establishments, leading to a sharp decline in revenues. In addition to the financial losses, hospitality businesses have had to navigate a complex set of health and safety regulations. Many hotels, restaurants, and bars have adapted their services to accommodate social distancing protocols. All-you-can-eat buffets have now been…
Role of Employee Training in Hospitality Latest Sale Week 08022021
This week we report from the Hospitality, Travel, and Leisure Business Directory, and discuss the role of employee training in hospitality businesses. Proper employee training directly impacts customer experience, ROI, and business reputation hence its increased importance. Staff training ensures hospitality workers can better handle customers through improved communication to gain a customer’s attention, and the implementation of greeting initiatives all contribute to making hotel guests feel welcome. When these practices are implemented during the time of reservation, it increases the chances of a booking, thus generating higher ROI. But more than that, it also improves employee satisfaction. Workers feel more appreciated, and staff turnover can be reduced considerably. And when both employees and customers remain satisfied, hotel establishments will automatically gain a healthy reputation….
Marriott Capitalizing on Leisure Travel Latest Sale Week 14122020
This week the Latest Sale team reports from the hospitality, travel and leisure Business Directory and highlights Marriott capitalizing on leisure travel. While there has been a significant decline in travel since the pandemic started, businesses and hotels are expecting one category to lead a rebound in the travel industry – leisure. Seeking to capitalize on this new trend, Marriott purchased 19 properties from Sunwing Travel Group. Marriott will add these 19 all-inclusive resorts to its Autograph Collection of hotels. The new resorts span across Central America and the Caribbean: Mexico, the Dominican Republic, Jamaica, St. Lucia, Antigua, and Costa Rica. Marriott has announced plans to continue its expansion into the all-inclusive resorts categories. Prior to the deal with Sunwing Travel Group, the company already…
Airbnb Moving Forward Latest Sale Week 19102020
This week the Business Directory team reports for the hospitality, travel and leisure category and covers Airbnb moving forward due to expansion plans. As the company looked to expand its hotel business, Airbnb acquired HotelTonight in April 2019, a native hotel booking site where users could find last minute deals. However, the company has learned that travellers share a preference for unique stays hosted by individual owners; they do not shop Airbnb for hotels so the company has now significantly curbed its investment in hotels. In 2021, the company will look to attract more hosts. They plan to do this by simplifying the onboarding process and providing new tools for hosts to manage their rentals more easily. Capitalizing on organic traffic, the company hopes to…
Luxury Leisure in the Great Barrier Reef, Latest Sale Week 24082020
Latest Sale explores luxury leisure in the Great Barrier Reef from the Business Directory. In the midst of a global pandemic, many travel plans have been sadly cancelled. The good news, however, is there are many luxury leisure activities that follow social distancing guidelines. For example, the Great Barrier Reef is set to open wellness expeditions known as ‘Revitalize on the Reef’ by 2021. This is the perfect way to unwind, relax, and connect with the inspiring synergy of this natural wonder. The seven-night expedition includes sunrise yoga, snorkelling, guided meditations, and nutritious meals. It is expected to cost around AUD$7,000 per person.
Travel in Luxury with The Airbus A220-300, Latest Sale Week 29062020
Latest Sale reports from the Business Directory to report on the Airbus A220-300 private jet concept. The Airbus A220 is a favourite commercial plane model that is praised for its fuel efficiency and first class customer base. However, the designing firm Pierrejean Vision, known for its designs of luxury aircraft carriers including Emirates and Singapore Airlines, has taken this plane to the next level of luxury. The proposed private jet design is composed of seven rooms, which includes an entry area, a mid-cabin lavatory, and a stunning master suite with an attached luxurious bathroom. The other four rooms can be customized to the client’s desires. This private jet will be listed for US$91.5 million. Images courtesy of Flight Global and Kestrel Aviation Management …
Florida Hotels, Business Leisure Travellers Latest Sale Week 04052020
This week, Latest Sale reports on some of the best Florida hotels, business leisure travellers can enjoy in the USA as part of the Hospitality, Travel and Leisure Business Directory. We suggest the Hyatt Regency Coconut Point Resort and Spa located in Bonita Springs, Florida. This fabulous waterfront modern resort features lush tropical gardens including many exciting and relaxing amenities for business travellers ranging from a lagoon pool to hot tubs. There is also an 18-hole golf course, tennis courts, and tranquil spaces ideal for business retreats. Guests can also receive a relaxing spa session on a private island beach, or enjoy a boat tour as a luxury leisure excursion. Image courtesy of Hyatt Regency Coconut Point Resort and Spa
Hilton: Health and Wellbeing, Latest Sale Week 13012020
This week, Latest Sale reports on Hilton: health and wellbeing from the Hospitality, Travel, and Leisure Business Directory. Hilton’s Five Feet to Fitness programme places the function of a traditional gymnasium at the heart of the guest room, ensuring hotel residents can more easily retain a healthy fitness regime whilst travelling. Each guest room incorporates 11 separate pieces of equipment and over 200 bespoke exercise tutorials on a touch screen display to guide guests during their workout. Sports performance flooring is incorporated with an additional layer of soundproofing. Meditation chairs, blackout shades, bio freeze gel packs, and hydrating beverages are also provided as complimentary gifts. Image courtesy of Hilton Group